For any orders placed, we have a minimum value of £25.00 and any orders with a value less than £250.00, a delivery charge of £8.20 for a three day courier will apply-customers are also welcome to arrange their own transport.
Lead times on goods will vary, especially during the heating season but normally customers should expect to recieve their goods approximately four weeks after placing an order-if the product is in stock, it will be sent straight away. If a customer has a high priority on an item, lead times may be reduced-please make the sales department aware of your requirements.

Next: Customer support and order processing